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Disney Broadway has accessible shows

Want to see Frozen? Or the Lion King? We've got the scoop on the show from Noah Ricketts plus information on accessibility.

Frozen on Broadway is so good that one woman has seen it 28 times.  Even better, Disney has made the shows accessible.

The Disney musical has sold out shows on Broadway New York and in July 2020, Frozen on Broadway will be coming to Sydney.

Noah Ricketts plays Kristoff in the hit musical alongside a charmingly funny Putti Murin as Anna.

Ricketts grew up in Louisville Kentucky and stumbled into musical theatre after breaking his arm two days before he was due to attend sports camp.

“My mum was like: ‘well, we can’t send you to the sports camp, but this theatre camp will take you’,” Rickets says.

“It was called Broadway Bootcamp. I refused but she made me go.”

That decision changed his life: “Immediately I was hooked.”

Ricketts was part of the original Frozen the musical cast. He started in the ensemble and understudied Kristoff in New York and Denver. He successfully auditioned for the role when Jelani Alladin left the cast.

Two people on stage in the Frozen on Broadway musical set
Noah J. Ricketts (Kristoff) and Patti Murin (Anna) in Frozen Broadway. Credit: Deen van Meer

We got a sneak peek of the show at the IPW Travel conference in Anaheim, California, this month and we can honestly say that it was mind-blowing. If you’re worried that your child is now “over Frozen” – don’t be. I put my nine-year-old former Frozen-addicted daughter on Facetime as the show was on and she was squealing with excitement.

Even if you have watched Disney Frozen 137-million times (as I have). You will find something different to love about Frozen the Musical.

“What makes Broadway so special is it’s live entertainment,” Rickets says. “It’s a true connection at it’s finest and it can move people so deeply.”

“There is something you don’t get from TV or film that you do get from the theatre, that connection to the audience that’s live and anything can happen at any moment.”

Disney’s Frozen on Broadway offers a deeper backstory than the film. It also has 12 new songs written by Bobby & Kristen-Anderson Lopez.

“It’s a show that’s about and for true love,” Ricketts says.

“It’s something we can all connect to. I think that even though Frozen is an animated feature, they will take away something that is so much deeper than that – it’s a musical for all people, all aspects of the family.”

A man and a reindeer on stage as part of Frozen the Musical
Frozen on Broadway will captivate audiences, even those who have seen the film dozens of times. Photo: Deen van Meer

Ricketts has three tips for Australians coming to New York to see a Broadway show.

  1. See a show that is Disney. “Disney shows give you a fully-rounded experience beyond just the standards of a Broadway Show. They really immerse you in the world of the musical.”
  2. Snacks are encouraged. Get a snack and sit back an enjoy it.
  3. Do the stage door.

The “Stage Door” experience is a Broadway tradition where the musical actors meet the audience and chat after the show.

“It’s a Broadway thing, but especially for Disney shows we really try to make the extra effort to meet our fans,” Ricketts says.

“After you see me play Christoff I come outside dressed as Noah and I greet up and I say ‘thank you so much for coming’. We talk about where you are from and how you like the show and we go from there.”

“I love it when I meet people who are on their eighth show or their ninth show seeing just our show Frozen.”

Ricketts says one women has seen Frozen on Broadway 28 times. “She says that she gets something new from the show each time she sees it so she keeps coming back.”

Perhaps the musical is just as addictive as the movie. And with Frozen 2 coming in November – you may just be in the midst of Frozen madness all over again.


Disney has both autism-friendly and wheel-chair friendly performances. For accessibility services, use the links below for each Disney Broadway show as it can vary by theatre.

Accessibility at The Lion King
Accessibility at Aladdin the Musical
Accessibility at Frozen the Musical


The first autism-friendly performance of a Broadway show was The Lion King. Disney worked closely with the Theatre Development Fund, a non-profit organisation committed to providing access to Broadway for all New Yorkers, to develop a groundbreaking program called the Autism Theatre Initiative. Since starting in 2011, additional autism-friendly performances of Disney shows on Broadway, on tour and in London have provided a chance for children with autism to experience Disney’s musicals in a friendly and supportive environment. For each show, slight adjustments to the production are made with quiet and activity areas in the theatre lobby that are staffed with autism specialists, for any needs a child may have during the performance.

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