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A full guide to NZ accessible accommodation

Planning a trip to New Zealand? Good news - NZ commercial accommodation providers must have accessible rooms.


Planning a trip to New Zealand? We have good news for you. All commercial accommodation providers in New Zealand must have accessible rooms.

Kimberly Graham breaks down all of the New Zealand accessible accommodation by each type of provider.

The exact number of accessible rooms depends on the number of beds in the hotel or lodge. However, the standard access room can vary greatly from one place to the next.

Read on for our full guide to New Zealand accessible accommodation.


New Zealand has all the top international hotel chains. Most are in the main centres: Auckland, Wellington and Christchurch. Key regional destinations such as Bay of Islands, Queenstown and Rotorua will also feature chair hotels.
NZ accessible accommodation
A typical NZ hotel room. Picture: Oyster NZ

Hotels will supply room service and have a restaurant or café, bar and often a gym on site. The standard of hospitality tends to be very high. Families can expect larger room sizes and have more accessible rooms on offer. The accessible rooms tend to be of a higher standard as they are part of a larger international network.

Boutique Hotels

Boutique hotels vary in price according to luxury levels. They are a great option if you want more personality and individual character.

NZ accessible accommodation
NZ boutique hotel accommodation. Picture: Oyster NZ

Luxury Lodges and Boutique Lodge style

Luxury Lodges will ensure your every need is taken care of. Expect fine gourmet cuisine and the highest standard of hosting and facilities. You will find Kiwi hospitality in historic estates, vineyard cottages, spectacular alpine vistas, scenic lake views.


You can find apartments in hotels and motels. If you want to be more self-sufficient, or you want to cook and supply your own food – this is a great option as they will have a kitchen. Prices are similar to high-quality hotel suites which are regularly serviced. Many have access to gyms and swimming pools.

Motels, Motor Inns and Motor Lodges

You will find motels and motor lodges on the driving routes. Compared to many other countries, New Zealand motels are generally of a high standard.  They will often come with a Qualmark and Rating system so you can judge the quality of the motel.

Motels usually provide a selection of studios, one and two bedroom units. The prices range from budget to quality motels which can be similar to hotels with restaurants, swimming pools and laundry facilities. They generally have a good number of rooms on ground level with parking directly in front. However, the selection of accessible rooms can be limited.

NZ accessible accommodation
A typical NZ motel room. Picture: Oyster NZ

Holiday Parks

New Zealand Holiday parks offer budget accommodation with landscaped gardens, kids’ playgrounds and often a swimming pool or spa.

You can book tent sites, caravan sites or simple cabins. Most cabins will have a bathroom. If you book a tent or caravan space you can use the communal kitchen, laundry, shower and toilet block. Some parks also have affordable, well-equipped motel units and tourist flats.

NZ accessible accommodation
A holiday park flat in New Zealand. Picture: Oyster NZ

Backpackers and Hostels

Backpackers and hostels have great value accommodation where you meet other travellers and share kitchen and lounge facilities.

The cheapest way to stay is to book a shared room and bunk in with other travellers. If you want privacy, you can book a double or single room with an ensuite bathroom.

NZ accessible accommodation

Holiday Houses

Holiday houses are popular and sell-out well in advance – particularly around peak season and school holidays. It is hard to source a good accessible house. But if you can do it, you will love it. This is a great option for people who travel with assistance equipment as you have the room to spread out. However, there is no ‘standard’ for accessibility. Homeowners do not have to meet the same level of quality that exists in the commercial sector. The owners can easily say their house is ‘wheelchair accessible’ and it might just mean you can get through the front door.

Bed and Breakfasts

You will experience good Kiwi hospitality and learn a lot about the local area when you choose to stay at a bed & breakfast. B&Bs are run by people who love to host and make you welcome in their homes.

NZ accessible holiday house
A typical accessible room in a NZ holiday house. Picture: Oyster NZ


At a Homestay, a local family will welcome you into their home. You will share meals, bathrooms and all the facilities with the homeowner. Homestay hosts are sociable and friendly and will make you feel at home during your stay.


Farmstays are a great way to experience New Zealand and great for families. It’s a chance to find out how it feels to live on a farm. You will often have the chance to be hands-on with some of the chores such as feeding the chickens and milking the cows. You will get breakfast included in the stay.

We understand your needs. We have lived experience. We can help you have the holiday you want. Give us a call on 1300 404 100.


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