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Palm Desert’s largest resort is now a Certified Autism Center

The staff of the JW Marriott Desert Springs have received comprehensive training to ensure they can offer appropriate service and support to guests with autism and sensory sensitivities. This is just one part of a broader program to ensure an excellent travel experience for these guests and their companions.

JW Marriott Desert Springs Resort & Spa in the Greater Palm Springs region of California already has just about everything you could hope for in a holiday accommodation destination: 893 newly-renovated rooms, family-friendly amenities, spectacular views, sports facilities, indulgent spa treatments, 234,000 square feet of event spaces, and nearby attractions to explore. It’s now also a Certified Autism Center (CAC).

The CAC designation is awarded to companies and businesses that have completed a series of steps to understand and accommodate the needs of people with autism and sensory sensitivities. JW Marriott Desert Springs worked with The International Board of Credentialing and Continuing Education Standards (IBCCES) to meet the requirements for certification.

The staff of the JW Marriott Desert Springs have received comprehensive training to ensure they can offer appropriate service and support to guests with autism and sensory sensitivities. This is just one part of a broader program to ensure an excellent travel experience for these guests and their companions. JW Marriott Desert Springs now also offers sensory maps and information packets with a stimulation guide to spaces throughout the property. Sensory tools, like weighted blankets, sound machines, and fidget spinners, are made available to guests as needed.

The Resort’s General Manager, Nusrat Mirza, says: “We are dedicated to deepening our commitment to our guests, including those with autism or sensory processing disorders. The CAC training and designation continues this initiative in preparing our staff to best provide service, recognise areas for support and assist guests of all interests and needs, ensuring they have equal opportunities and an enjoyable stay.”

For additional information about sensory and physical accessibility at the JW Marriott Desert Springs Resort and Spa, visit their website or call on +1 760-341-2211.

Correction: An earlier version of this article incorrectly stated that JW Marriott Desert Springs Resort & Spa was the first CAC in the Marriott chain. IBCCES has worked with other hotels in the Marriott chain to achieve the same certification previously. The more the better, we say!

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